IT Specialist

We are seeking a reliable and proactive IT Specialist to manage and maintain our company’s IT infrastructure. This role is responsible for ensuring the smooth operation of hardware, software, and network systems, as well as providing technical support to internal users. The ideal candidate is hands-on, responsive, and capable of solving problems efficiently to minimize downtime and improve system performance.

Responsibilities

• Install, configure, and maintain computer hardware, software, and networks
• Monitor and maintain LAN, internet connections, routers, and network devices
• Troubleshoot hardware, software, and network issues in a timely manner
• Provide technical support to employees and resolve IT-related issues
• Manage user accounts, access rights, and system security
• Perform routine system maintenance, updates, and backups
• Document IT procedures, configurations, and troubleshooting steps
• Coordinate with external vendors for IT support and procurement when needed

Requirements

• Proven experience as an IT Support, IT Specialist, or similar role
• Basic understanding of networking concepts (LAN, TCP/IP, DNS, DHCP, routers, switches)
• Ability to troubleshoot hardware and software issues independently
• Familiarity with Windows OS, common business applications, and basic server management
• Strong problem-solving and analytical skills
• Good communication skills and ability to support non-technical users
• Highly responsible, responsive, and able to work under pressure
• Experience with network security, firewalls, or cloud services is a plus
• Diploma or Bachelor’s degree in Information Technology, Computer Science, or related field