Services
Our technical and logistics support helps principals’ technologies work as intended in every healthcare facility.
CDAKB-compliant distribution
Two licensed medical device distributors, each with a Technical Responsible Person, handle distribution, storage and refrigerated reagent delivery in line with CDAKB.
- Technical Responsible Person at each company
- Refrigerated storage and delivery
- Lot and expiry traceability
Installation and verification
Our technical team supports equipment installation and method verification to prepare systems for laboratory workflows.
- On-site installation
- Instrument function tests
- Method verification
Application training
Application specialists with decades of experience in blood transfusion and clinical laboratories provide training based on each system and its intended use.
- Daily operation
- Basic troubleshooting
- Understanding methods and results
Service and maintenance
Our own technicians provide servicing and preventive maintenance to keep equipment ready and reduce operational disruption.
- In-house technical service
- Preventive maintenance
- Support when issues arise
Laboratory consultation
We discuss testing workflows, equipment requirements and laboratory development plans in the context of day-to-day operations.
- Workflow analysis
- Layout planning
- Capacity upgrades
Procurement routes
Procurement can take place through direct purchase, tenders and e-Katalog, equipment placement partnerships, or local distributor partners.
- Direct purchase
- Tenders and e-Katalog
- Equipment placement and local partners
Have a specific requirement?
Tell us about your laboratory. We will help you put together a solution and the numbers behind it.